Epping NSW 2121
(02) 9869 1003
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Conferences
Salon Melbourne
Elizabeth attended Salon Melbourne on the third weekend of April 2010. It is Melbourne's Hair Expo, smaller than Sydney's but "good things come in small packages".The stand out for her was a speaker/ presenter by the name of Jaclyn Hughes of Ultimate Training Solutions. She is a vibrant Scottish woman with a passion for customer service and educating the service industry on how to better give "you the customer" what you want, need and deserve.
Elizabeth attends seminars regularly and rarely goes away with so many new positive thoughts to action.
De Lorenzo Aspya conference
Alison and Elizabeth attended the De Lorenzo Aspya conference again in March 2009. Held at Sanctuary Cove on the Gold Coast, we flew up after work on Saturday for a 9.15am start on Sunday morning.The first speaker was Martin Grunstein, who is Australia’s most in-demand speaker on Outstanding Customer Service. Martin studied Psychology and Marketing at the University of N.S.W. He spent four years in sales and marketing with Colgate-Palmolive before setting up Success Communications.
Next came Amanda Stevens. Amanda delivered an energetic session on SheMarketing™. During her highly interactive presentation, Amanda drew on recent, industry-specific examples and case studies explaining how to better provide to our female consumers what they need and want.
Last and definitely not least was Terry Hawkins. Terry is characterised by her energy, focus and motivational approach to speaking. She specialises in all areas of people performance including communication, team building, leadership, sales skills, personal styles, conflict resolution, time effectiveness & personal development.
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